FAQ - Real Estate Transaction Coordinator

What is a Transaction Coordinator? A Real Estate Transaction Coordinator is a real estate professional who manages all the paperwork and deadlines involved in a real estate transaction. They are trained in every step of the selling process and are tasked with monitoring progress from the time the seller accepts an offer through the close of escrow.

What are the benefit of hiring a Transaction Coordinator? Your TC ensures your real estate file is DRE compliant, and frees  your time to prospect and meet future clients!

Will you contact my clients directly?  A TC works directly with your client and typically makes contact via email, by phone when necessary; and through text message upon request.  You will be informed of all communications and you will always be copied on email correspondence.

Do you have a cancellation fee? No, there is never a cancellation fee. We get paid only if you get paid. 

How is the Transaction Coordinator Paid? Your Transaction Coordinator will generate an invoice to be signed and paid by the Agent, Seller, or Buyer. Agent must inform Transaction Coordinator who will be paying the Transaction Coordination fee at opening of escrow. The invoice is submitted to Escrow and the Transaction Coordinator is paid through Escrow. If you prefer, you can use the PayPal Button on the Home Page to send payment. 

Are my files in a safe place? Yes, your files will be saved under a Google Drive folder shared only to you, unless otherwise requested. You have 24/7 access to executed contracts, disclosures, reports and escrow documents. All documents are uploaded and updated as they are received. 

What if my office is far away from you? We are a virtual service company. You do not need to be located near our office in order for us to work with you. 

Can you help with a transaction I have already started? Yes.

What if I or my Broker loses the file, can I request a copy again? Yes, we never delete any files, once a file is complete we store it in our company server. A copy of the file in PDF format can be requested at any time.